Frequently Asked Questions - FAQ

FAQs - FAQ

You can make a booking by:
filling out the online reservation form
contacting us by telephone
contacting us via email

Of course. A reservation can be cancelled or altered at any time and without any charge.

The price includes the following insurance:
- Local Taxes and Vat
- Third party insurance
- Car Theft Protection
- Vat tax not including
You can also choose to add fully comprehensive insurance (CDW).

No, there are certain types of damage that are not covered: damage to the underside of the vehicle, the wheels and/or the tyres. Additionally, damage caused by the following activities is not covered: driving on rough terrain, towing of another vehicle, transport of explosives, racing, etc.

Yes, additional drivers can be added free of charge.
The only requirements are that any additional driver must fulfil the terms and conditions of hire and that they must be declared before the hire period begins so as to be covered by the insurance.

Child seats for children of all ages are available at no extra cost.

Yes you need international for atv and scooter.

Yes, our fleet includes cars with automatic transmission. All you have to do is see which car meets your needs.

Yes, as long as we are informed timely, especially during high season.

All reservations via our web site are prebooked and prepaid.

Yes, pick-up and drop-off can take place in any part of the island without any additional charges.

Pick-up and drop-off of vehicles is possible 24 hours a day.

If you are collecting the vehicle anywhere on the island apart from our offices, one of our employees will be waiting for you with a sign bearing your name. On your part, you must have your driving licence with you.

Yes. Your only obligation is to ensure that when you return the vehicle it has the same amount of fuel as upon collection.

No. There are many petrol stations on the whole island. Of course our employees are at your disposal should you want to know where the nearest one is to you.

Our vehicles, including four-wheel drive vehicles, must only be used on asphalt roads.

In order to take the car to another island you need written permission from Santorini Holiday Cars. You should be aware of the fact that during sea transport, the company does not cover you for damage or loss of the vehicle.

You must call the police immediately and then make contact with Santorini Holiday Cars.

In the unfortunate event of a breakdown you should call us and in a short time an experienced team of mechanics will be with you.
Our company offers 24/7 roadside assistance.

If you need to extend the hire period then you should contact us so that we can check availability. If you do not give us early notice there will be extra charges apply. For delays of more than 1 hour will incur a charge equivalent to the daily hire rate.

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